Terms and conditions

Welcome to DiveSmartAI!

These terms and conditions outline the rules and regulations for the use of DiveSmartAI's Website, located at https://www.divesmartai.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use DiveSmartAI if you do not agree to take all of the terms and conditions stated on this page.

1. Acceptance of Terms

By accessing or using our reputation management or/and Ai Dive Center Manager software/s, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use our Service.

2. Service Description

Our platform provides reputation management tools and services designed to help businesses monitor, manage, and improve their online presence. Services include review monitoring, response management, and reputation analytics tools. We do not guarantee specific outcomes or ratings, and all services are provided on a best-effort basis.

3. Account Registration and Security

You must provide accurate, current, and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials
You must notify us immediately of any unauthorized access to your account
We reserve the right to suspend or terminate accounts that violate these terms

4. User Responsibilities

Users agree to:

Comply with all applicable laws and regulations
Provide accurate and truthful information
Not manipulate or artificially influence reviews
Not engage in activities that may harm other users or our platform
Not attempt to circumvent any platform security measures

5. Subscription, Payments & Refund Policy

Service is provided on a subscription basis
Fees are charged according to the selected plan
Payments are due in advance of each billing period
We reserve the right to modify pricing with 30 days notice
Non-payment may result in service suspension or termination
We stand behind our services with a 7-day money-back guarantee. If you're not completely satisfied with your purchase or experience technical issues that cannot be resolved, you're eligible for a full refund within 7 days of your purchase date.
All transactions are securely processed through Stripe.com, ensuring the safety and security of your payment information.
Service remains active until the end of the current billing period
Refund requests must be submitted within 7 days of purchase
All refunds will be processed through the original payment method
Processing time may vary depending on your payment provider
For any questions or concerns about our products or services:
- Email: info@divesmartai.com
- Response Time: Within 1-2 business days

7. Privacy and Data Protection

We collect and process data as outlined in our Privacy Policy
Users maintain ownership of their content and data
We implement reasonable security measures to protect user data
We comply with applicable data protection regulations
Users are responsible for obtaining necessary consents from their customers

8. Intellectual Property

All platform content and features remain our intellectual property
Users retain rights to their own content
Users grant us license to use their content for service delivery
Users must respect third-party intellectual property rights

9. Prohibited Activities

Users must not:

Submit false or misleading information
Engage in review manipulation or fraud
Harass or intimidate other users
Attempt to reverse engineer the platform
Use the service for illegal purposes

10. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

Guaranteed outcomes or results
Uninterrupted service
Accuracy of data or information
Fitness for a particular purpose

11. Limitation of Liability

We shall not be liable for:

Direct, indirect, or consequential damages
Lost profits or business opportunities
Data loss or corruption
Service interruptions or failures
Third-party actions or content

12. Modifications to Terms

We reserve the right to modify these terms at any time
Users will be notified of significant changes
Continued use after changes constitutes acceptance
Users are responsible for reviewing terms regularly

13. Termination

We reserve the right to:

Suspend or terminate accounts for violations
Refuse service to anyone at our discretion
Remove content that violates these terms
Preserve content for legal compliance

14. Governing Law

These terms are governed by TH law
Disputes shall be resolved in Bangkok courts
Users agree to personal jurisdiction in TH

15. Contact Information

For questions about these terms, contact us at:

DiveSmartAI

Sukhumvit 50

Bangkok, Bangkok, 10260, TH

info@divesmartai.com

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Cookies:

The website uses cookies to help personalize your online experience. By accessing DiveSmartAI, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, DiveSmartAI and/or its licensors own the intellectual property rights for all material on DiveSmartAI. All intellectual property rights are reserved. You may access this from DiveSmartAI for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from DiveSmartAI
Sell, rent, or sub-license material from DiveSmartAI
Reproduce, duplicate or copy material from DiveSmartAI
Redistribute content from DiveSmartAI

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. DiveSmartAI does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of DiveSmartAI, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, DiveSmartAI shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

DiveSmartAI reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant DiveSmartAI a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of DiveSmartAI; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to DiveSmartAI. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of DiveSmartAI's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.